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Energizer Holdings, Inc. Sr. Analyst, AR & Deflator in Ciudad de Mexico, Mexico

What you'll love about this job

  • Multinational Company

  • Hybrid model

  • Career Path

This is Energizer Holdings, Inc.

Energizer Holdings responsibly creates products to make lives easier and more enjoyable. To do this, we lean into our culture as an organization – we win together, while serving each other, with a willingness to act boldly, all while doing right. Our colleagues hail from all backgrounds, nationalities and walks of life, but our shared mission and purpose make us one team. Because we’re a global organization, you will always have opportunities to learn, grow and develop in your career. We support flexible working arrangements wherever possible.

Position Summary

This position is responsible for collections, order management and credit review for Mexico assigned accounts Manage accounts receivable assigned, keeping control of payments, credit notes (deflator), debit notes, and returns for each customer, and analyzing and releasing the credit limit of the clients according with the policies of the company, this in order to avoid overdue balances to impact in the days/portfolio as well as the provision of bad debts, thus contributing to the fulfillment of the strategic objectives of the business.


Universal Accountabilities

  • To support Credit A.R. Manager in the process of collection from customers in order to keep the days/portfolio corporately set parameter.

  • Generate the registration of payments made and the implementation of discounts, so we can close each invoice in a timely manner and according to the institutional procedures.

  • Analyze the portfolio of customers assigned in order to detect points of alert, considering alternative solutions that are feasible in accordance with the policies and procedures of the company.

  • Support Credit A.R. Manager with periodic analysis/verifications to customers’ accounts, in order to detect the reasons for delay and be able to take action in this regard.

  • Maintain updated information from the clients, so that each account is up to date and supported with documentary evidence in case of clarifications and audits.

  • Comply with the established rate of collections budget assigned versus actual collection.

  • Provide status of customer portfolio (days/portfolio, or DSO: Days Sales Outstanding).

  • Analyze credit limits and risk of customers twice a year or when required

  • Carry out release of orders based on the policies and procedures of the company.

  • Manage and administration of bad accounts.

  • Management and administration of discounts for customers

Specific Accountabilities

  • To make the integration of customers to the company's portfolio, verifying that its solvency has been validated in accordance with established policies.

  • Manage the timely recovery of credits through the procedures of the company.

  • Perform the release of credit lines in accordance with the levels authorized for each client.

  • Keep the information of the customer base duly updated.

  • Apply payments and credit notes of the customers in charge, in order to keep the customer's account up to date and thus prevent the increase of the days/portfolio.

  • Follow the definition of the credit limit of new customers, in order to release orders promptly, analyzing the cases of accounts due no more than 30 days.

  • Keep control of the collections budget and make projections necessary to maintain the collections within the standard set corporately.

  • Detect and investigate the differences in payments, making clarifications with the sales staff and collecting evidence for future verifications.

  • Perform the clearance of accounts and analysis and compensation of differences, for both clients without debt and of critical customers.

  • Carry out field visits to customers to clarify payments, support specific negotiations and making the opening of new accounts.

  • Analyze credit lines credit of assigned customers in order to approve orders within the authorized amounts.

  • Perform the periodic verifications to the sales force in order to detect and promptly resolve any dispute, following institutional procedures.

  • Inform the Credit A.R. Manager and sales whenever orders of a customer are being held so as to take immediate action.

  • Provide advice and meet the requirements of the sales staff as to agree on a resolution to collection issues.

  • To monitor the return process, verifying that the goods are returned to the warehouse, applying the corresponding credit note for the customer and ensuring the custody of the goods.

  • Participate along with sales and with the external firm in the analysis of special accounts (delinquent accounts, new customers, without resolving differences) to agree on ways of solution.

  • Elaborate commercial references for customers and their telephone confirmation.

What we are looking for

Required Skills and Experience

  • Bachelor’s degree in Accounting / Business Administration / Industrial engineering

  • Minimum 4-7 years of experience in finance and accounts receivable

  • Minimum 3 years in accounts receivable & analysis experience

  • Highly proficient in Microsoft & Excel, SAP

  • Proven ability to collaborate effectively with business partners

  • Excellent communication skills (written and oral)

  • Strong analytical and problem resolution skills

  • Competencies: Influence, Teamwork, Collaboration, Customer Focus, Achieving Results and Initiative

  • Continuous improvement mindset with demonstrated ability to identify and implement process improvements to eliminate non-value added work

  • Ability to work under pressure in a fast-paced and changing environment

  • Excellent interpersonal relationships

  • Commitment to service with both internal and external customers

  • Fluent English skills

  • Preferred Skills and Experience

  • Technical experience in SAP

  • Internal Financial Reporting experience

  • Experience in CPG industry preferred Working Relationships

  • Reports to: Credit A.R. Manager

  • F&C, Commercial Organization, Supply Chain, Customer Service

Come join us!

Energizer is an equal opportunity employer, and we prohibit discrimination based on age, color, disability, marital or parental status, veteran status, national origin, race, religion, sex, sexual orientation, gender identity or any other legally protected status in accordance with applicable federal, state and local laws.