Energizer Senior Quality Specialist in Dayton, Ohio

This is Energizer

Energizer Holdings is leading the charge to connect our brands, our people and the products we offer to the world more than anyone else. Together, we're creating a game plan for the future – one that defines where and how we'll play, and what it takes to win.

Our colleagues hail from all backgrounds, nationalities and walks of life, but our shared values and passion for winning make us one team. Whatever your specialty, you'll find that excelling at Energizer Holdings provides opportunities to grow in ways you never expected.

Position Summary

As a Senior Quality Specialist at Energizer Brands Global Auto Care Division you will be responsible for providing coaching, support, technical guidance and working in partnership with Operations, Quality and R&D representatives to support the delivery of critical quality measures at the site. Lead a team of Quality Auditors to ensure compliance with standards to ensure customer satisfaction.  Support and resolve daily needs of personnel across the site and use quality tools and metrics to drive continuous improvement efforts throughout the operation. Ensure site wide compliance with quality and regulatory standards.

Accountabilities

  • Develop and implement plant quality systems, provide coaching and guidance to Operations and R&D on system requirements and strategies to manage compliance

  • Lead development of Customer Complaint management system. Serve as the point of contact for customer complaints, monitor system for trends and effectiveness. Coach cross functional teams on investigation process and lead investigations as needed

  • Create and sustain a collaborative work environment. Act as a liaison between Operations and R&D, working proactively to ensure the success of new product startups in the manufacturing environment

  • Interact with technical experts at suppliers or contract manufacturing sites to address customer complaints and resolve product quality issues

  • Develop and deliver quality systems training. Serve as a technical resource for quality issues and on continuous improvement projects, continuously developing technical knowledge and providing training to the organization on relevant learnings

  • Lead design and implementation of internal quality auditing program. Establish metrics and goals for the program, coach Quality Technicians and Quality Auditors on auditing techniques and principles

  • Use prior experiences to help problem solve, search and apply solutions. Work with the organization to align on implementation plans. Champion quality across the organization to ensure delivery of defect free products to our customers and consumers

  • Assist with management of internal Quality Incident and corrective/preventive action system. Coach incident owners on root cause analysis process and development of corrective and preventive actions

  • Understand and manage quality/compliance risks. Make recommendations of action steps to deal with risks based on knowledge of relationship between functions and impact on quality and compliance issues to the business

  • Represent the quality team on continuous improvement projects. Coach teams to develop action plans for quality system improvements utilizing tools such as root cause analysis and why-why methodologies

Required Skills and Experience

  • Bachelor's degree is required

  • We recommend at least 10 or more years of relevant work experience such as Quality Engineering (designing, implementing, managing and auditing quality systems)

  • Experience with Quality Management Systems' tools and requirements

  • Experience working in a manufacturing environment

  • Expert Problem Solving – Driving Issues to Root Cause / Corrective Action with a process-oriented, analytical, problem-solving ability

  • Excellent communication skills, both oral and written, are fundamental

  • Ability to understand, interpret and follow policies, practices and procedures and relay this information to cross functional teams

  • Ability to represent the business independently when working externally with suppliers and contract manufacturers

  • Ability to make decisions and operate with minimal supervision in a dynamic environment

  • Ability to prioritize, follow up and use data to manage quality systems and drive decisions

  • Capable of creating and delivering quality systems and training programs, serve as a site technical resource for quality program training and coaching

  • Ability to understand and manage quality and/or compliance issues and make recommendations for action steps to deal with risks

Preferred Skills and Experience

  • Strong experience with leadership, coaching, and mentoring

  • Understanding of Lean manufacturing principles

  • Previous supervisory experience

  • Prior knowledge of consumer goods industry

Working Relationships & Environment

  • Working conditions are normal for a plant/office/manufacturing environment

  • There will be minimal travel associated with this position (less than 5%)

An Offer to Grow On

Energizer offers a competitive compensation package which includes medical and retirement savings coverage, paid holidays. Energizer is an equal opportunity employer, and we prohibit discrimination based on age, color, disability, marital or parental status, national origin, race, religion, sex, sexual orientation, gender identity or any other legally protected status in accordance with applicable federal, state and local laws.