Energizer eCommerce Coordinator in Remote, Missouri
This is Energizer
Energizer Holdings is leading the charge to connect our brands, our people and the products we offer to the world more than anyone else. Together, we’re creating a game plan for the future – one that defines where and how we’ll play, and what it takes to win.
Our colleagues hail from all backgrounds, nationalities and walks of life, but our shared values and passion for winning make us one team. Whatever your specialty, you’ll find that excelling at Energizer Holdings provides opportunities to grow in ways you never expected. We support flexible working arrangements wherever possible.
Energizer is seeking a highly motivated person to join our North American Digital Economy team. The eCommerce Coordinator will be responsible for supporting the Account Managers in delivering sales, share and margin for strategic eCommerce customers. The position will be responsible for day-to-day Platform Management including developing account strategies, understanding retailer operations and our consumer’s shopping behavior in order to build and execute effective strategies to drive the battery, lights and auto care categories. This role works in partnership with Shopper Marketing, Supply Chain and the Brick & Mortar Commercial teams. Requires a self-starter with a curious nature who enjoys the ambiguity and challenge of earning category leadership on ecommerce platforms.
Develop eCommerce customer strategy and business objectives; manage KPI achievement across strategic accounts
Work with National Account Managers to develop and execute Annual Business Plans that efficiently achieve and stretch customer and Energizer eCommerce goals / objectives across Target, Grocery, DIY channels and Canada.
Day-to-day platform/retailer management of Target, Grocery DIY and Canada retailers as assigned.
Acquire an understanding of key customer needs and driving inputs into the Retailer algorithm in order to build competencies to win online
Along with the National Account Manager, serve as primary point of contact to eCommerce retailer, attend key meetings as the Energizer eCommerce expert and develop relationships at every level
Identify and problem solve, along with appropriate partners, pricing disruptions at assigned key retailers
Work with Media manager/Ecommerce Account Manager on media execution, testing, reporting and optimization on key retail accounts. ROI analysis for post campaigns and Case study reporting for future retailer optimizations.
Execution of Annual Business Plan, NAM requests, retailer initiatives and case study development and sharing with broader DE team.
Collaborate with Shopper / Brand Activation team to align online and in-store promotion activity
Regularly review / update learnings and successes of executed tactics; share out to the COE
Liaise with functional teams as needed to service the account and minimize channel conflict
Day to Day Digital Shelf Management
Collaborate closely with eCommerce Content and Syndication Specialist to syndicate optimized content to your assigned accounts
Work with eCommerce Content and Syndication Specialist to help map templates for your assigned retailers within Salsify
Identify and outline content needs for your strategic accounts. Support Syndication of retailer specific content/syndication opportunities (test and learns)
Own online item setup and out of stock management for strategic accounts
Identify and drive test and learn pilots for eCommerce platforms
Gather assets needed to drive digital shelf
Where necessary, develop and execute brand pages
Drive Grocery and DIY eCommerce relationships internally and externally
Foster strong relationships with customer buying teams and key internal support teams
Attend trade meetings and trade conferences
Communicate eCommerce results
Manage execution of Ratings and Reviews generation across all ecommerce in partnership with BazaarVoice and Hometester Club
Support ratings and reviews syndication through Bazaarvoice catalog management and work in partnership with our consumer care team to ensure timely and effective responses to questions and reviews.
Communicate marketplace and competitive knowledge regularly with COE stakeholders to recommend tactic adjustments and share learnings
Share best practices and learnings with the eCommerce Acceleration team
Case study development and share out
May perform additional duties as assigned
Required Skills and Experience
4 year Bachelor’s Degree
Ability to influence change without direct ownership
Ability to make fast decisions and operate in a test and learn environment
Positive attitude and ability to set and achieve goals
Ability to take initiative and self-direct
Ability to balance Customer, Consumer, and Shareholder perspectives at the same time
Ability to intelligently challenge convention, influence decisions, and drive change
Ability to take initiative and self-direct
Ability to manage budgets and drive toward KPIs
Preferred Skills and Experience
2-5 years related work experience
Experience analyzing and managing eCommerce platforms/ businesses
Organic, Paid Search optimization
Negotiation (Customer Contracts, Annual Terms, Promotional Engagements)
Category Management (Pricing Analysis, Assortment Analysis, Market Share Analysis)
Working Relationships & Environment
Reports to the Senior Manager, Global Ecommerce
Dotted line to National Account Manager, Ecommerce, Walmart, Club and Auto Channel
Closely collaborates with sales account team, Media lead, Content & Syndication Specialist, Digital Customer Analytics
Travel requirements up to 30%
Come Join Us!
Energizer offers a competitive total rewards package which includes a range of health, wellness and retirement savings coverage, paid time off and holidays, and many opportunities to learn, develop and grow. At Energizer, you’ll have the opportunity to contribute and make an impact every single day.
Energizer is an equal opportunity employer, and we prohibit discrimination based on age, color, disability, marital or parental status, national origin, race, religion, sex, sexual orientation, gender identity or any other legally protected status in accordance with applicable federal, state and local laws.