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Energizer National Account Manager, Amazon - Auto Care in Remote, Missouri

This is Energizer

At Energizer Holdings, we are passionate about bringing our brands and products to the world better than anyone else. It’s our passion and drive that makes us proud stewards of iconic brands including AC/Pro, Armor All, Energizer, Rayovac and STP, part of our broad portfolio of products that millions of consumers know, trust, and rely on every day.

When you come to work here, you’ll quickly see that we love what we do, we care about each other, and we continuously learn and improve to meet the needs of our customers and consumers around the world.

We have talented colleagues around the world with varied skillsets, backgrounds and experiences, and we embrace this diversity because it’s a big part of what helps us deliver results to grow the company. Whatever your specialty, you'll find that excelling at Energizer provides opportunities to grow in ways you never expected.

Come join our team!

Position Summary

The National Account Manager, Amazon- Automotive Care, develops programs, relationships, and processes that drive sales, share, and margin for pure play eCommerce customers, with a primary focus on Amazon North America (Amazon US and Amazon Canada). This position will be responsible for day-to-day Customer and Platform Management. Requires self-starter who enjoys the daily challenge of continuously earning category leadership.

Accountabilities

  • Develop Category-specific customer strategy and manage Customer relationship

  • Acquire an understanding of customer needs for the category and identify the organizational competencies and requirements to win

  • Develop and execute annual business plans that achieve and stretch customer & Energizer goals / objectives

  • Serve as the customer’s primary point of contact for the category and develop relationships at every level

  • Define and drive Amazon customer category-specific business objectives

  • Develop Amazon-specific category strategies, business plans, and goals; identify growth opportunities based on an understanding of the Amazon platform

  • Build a partnership with category Vendor Managers and attend key meetings as an Amazon and Energizer expert

  • Design and deploy best practices for Automotive Care regarding Merchandising, Promotions, and Test & Learns, optimizing with a “Plan, Do, Check, Act” process

  • Collaborate with Digital Media Lead, Insights Lead, and Content Lead to design and deliver best-in-class assortment

  • Manage Customer category P&L and progress toward KPIs

  • Manage all customer contracts, trade fund management and promotion ROI analysis

  • Execute across the value chain to deliver customer strategy and achieve objectives

  • Lead the Amazon Americas Customer Team and foster productive relationships with cross functional stakeholders

  • Manage Customer assortment and pricing; communicate regularly with Commercial and Area Marketing teams to manage channel conflict / ensure alignment

  • Collaborate with Digital Media Lead to execute efficient and effective and visibility strategy

  • Own customer support for the category, including logistics, order processing and fulfillment; coordinate with Integrated Supply Chain colleagues to forecast demand and ensure ability to fulfill obligations

  • Communicate marketplace and competitive knowledge regularly with stakeholders to recommend optimizations and share learnings

  • Grow Amazon Share, Sales, and Margin faster than the Category average

  • May perform other duties as assigned

Specific Accountabilities

  • Develop annual eCommerce category business plans and targets; gain Customer Team alignment and support

  • Achieve category-specific KPI targets as agreed upon by Sr. Sales Manager, Amazon

  • Utilize Amazon Retail Analytics and Edge Market Share to manage platform performance, including retail price movements and competitive dynamics

  • Manage item catalog, including item level management, new item setup, product detail page optimization

  • Define and lead successful Annual Vendor Negotiation process

  • Manage travel and expense budget

Required Skills and Experience

  • 4-year Bachelor’s Degree

  • 3-5 years related work experience

  • com sales and marketing experience – demonstrated track record of leading successful Vendor Negotiations

  • Ability to understand Customer P&L / business levers, manage trade funds, and drive toward KPIs

  • Ability to balance Customer, Consumer, and Shareholder perspectives at the same time

  • Positive attitude and ability to receive and provide coaching / feedback

  • Ability to intelligently + respectfully challenge convention, influence decisions, and drive change

  • Ability to take initiative and self-direct

  • Significant Amazon Customer Management experience

  • Ability to set and achieve goals

  • Ability to travel 15% of the time to customer meetings and industry events under ‘normal’ circumstances (15% if based in St Louis, if based outside St Louis expect 30% travel)

Preferred Skills and Experience

  • Experience managing eCommerce platforms/ businesses (Vendor Central, Amazon Retail Analytics)

  • Negotiation (Customer Contracts, Annual Terms, Promotional Engagements)

  • Category Management (Pricing Analysis, Assortment Analysis, Market Share Analysis)

  • Organic, Paid Search optimization (AMS)

  • Excel (Pivot Tables, Formatting)

Working Relationships & Environment

  • Reports to the Sr. Sales Manager, Amazon Americas

  • Closely collaborates with Digital Economy, Commercial Finance, Trade Marketing, Supply Chain, Area Marketing, and Marketing Operations Teams

  • Travel requirements 15-30%

An Offer to Grow On

Come join us!

Energizer offers a competitive total rewards package which includes a range of health, wellness and retirement savings coverage, paid time off and holidays, and many opportunities to learn, develop and grow. At Energizer, you’ll have the opportunity to contribute and make an impact every single day.

Energizer is an equal opportunity employer, and we prohibit discrimination based on age, color, disability, marital or parental status, national origin, race, religion, sex, sexual orientation, gender identity or any other legally protected status in accordance with applicable federal, state and local laws.

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