Energizer Business Account Manager, eCommerce in Shanghai, China
This is Energizer
At Energizer Holdings, we are passionate about bringing our brands and products to the world better than anyone else. It’s our passion and drive that makes us proud stewards of iconic brands including AC/Pro, Armor All, Energizer, Rayovac and STP, part of our broad portfolio of products that millions of consumers know, trust, and rely on every day.
When you come to work here, you’ll quickly see that we love what we do, we care about each other, and we continuously learn and improve to meet the needs of our customers and consumers around the world.
We have talented colleagues around the world with varied skillsets, backgrounds and experiences, and we embrace this diversity because it’s a big part of what helps us deliver results to grow the company. Whatever your specialty, you'll find that excelling at Energizer provides opportunities to grow in ways you never expected.
Come join our team!
In this new position you will be part of a fast paced & highly driven team that defines, sets, guides and implements the ecommerce strategy for Energizer Holdings across China.
The ecommerce Business Account Manager China owns P&Ls, KPIs and targets for all ecommerce operations in China. He or she serves as primary point of contact and partners to define Energizer Holdings' future state strategy in China across platforms for all brands to drive profitable digital growth. This individual is responsible for annual business plans development and execution, digital shelf management, distributor collaboration, consumer service oversight and digital media and content execution.
Develops ecommerce customer strategy and business objectives; manages P&L and KPI achievement
Defines and establishes the future state strategy for Energizer Holdings in China in coordination with cross-functional stakeholders; this includes defining where to play from a channel perspective and brand perspective as well as how to go to market
Serves as the customer’s primary point of contact and develops relationships at every level
Develops and executes annual business plans that efficiently achieve custom & Energizer goals / objectives
Manage monthly reporting and recommendations to deliver expected sales and GM plan
Acquires an understanding of key customer needs and builds competencies in requirements to win (e.g., no stock out guarantee)
Executes across the value chain to deliver customer strategy and achieve objectives
Fosters strong relationships with customer buying teams and key internal support teams
Manages ecommerce assortment and pricing
Collaborates regularly with Commercial teams to manage channel conflict / ensure alignment across the channel
Collaborates with Digital Media & Content lead to execute placement and visibility strategies
Owns and oversees customer support, including logistics, order processing and fulfilment, working with distributors where necessary
Manage all customer contracts, trade fund management and promotion ROI analysis
Communicates marketplace and competitive knowledge regularly with key stakeholders to recommend tactic adjustments and share learnings
Required Skills and Experience
Pureplay e-commerce experience in China (e.g., JD, Tmall, PDD) is essential
Significant sales experience
Understanding of P&L and how decisions affect the bottom line
Ability to make fast decisions and operate in a test and learn environment
Ability to manage budgets and drive toward KPIs
Ability to take initiative and identify issues
Preferred Skills and Experience
Ability to work remotely and travel 25% of the time
Ability to speak the following languages: Mandarin Chinese, English
Working Relationships & Environment
Member of the Digital Economy Team, which reports in to the Commercial organization
Reports to the Director Digital Economy (US-based)
Collaborates with a large number of cross-functional stakeholders including other internal Digital Economy team members (e.g., content, media, analytics), supply chain, finance, commercial team (e.g., channel conflict management), legal, regulatory and marketing
Position can, but does not need to, be office based
Position will likely have several direct reports at a point in the near future
An Offer to Grow On
Come join us!
Energizer offers a competitive total rewards package which includes a range of health, wellness and retirement savings coverage, paid time off and holidays, and many opportunities to learn, develop and grow. At Energizer, you’ll have the opportunity to contribute and make an impact every single day.
Energizer is an equal opportunity employer, and we prohibit discrimination based on age, color, disability, marital or parental status, national origin, race, religion, sex, sexual orientation, gender identity or any other legally protected status in accordance with applicable federal, state and local laws.