Energizer Administrator, Customer Supply Chain in St. Louis, Missouri
This is Energizer
Energizer Holdings is leading the charge to connect our brands, our people and the products we offer to the world more than anyone else. Together, we’re creating a game plan for the future – one that defines where and how we’ll play, and what it takes to win.
Our colleagues hail from all backgrounds, nationalities and walks of life, but our shared values and passion for winning make us one team. Whatever your specialty, you’ll find that excelling at Energizer Holdings provides opportunities to grow in ways you never expected. We support flexible working arrangements wherever possible.
The Administrator-Customer Supply Chain performs the order management function for assigned key customers including order entry or EDI/Co-Managed order processing while also managing the alignment of replenishment and promotional order activity with the assistance of Customer Replenishment and Supply Chain Contacts, Buyers, and Sales. The Administrator-Customer Supply Chain is an expert power user on systems and business processes, providing coaching and training on technical matters. This individual must demonstrate strong communication skills.
The Administrator performs a role in driving change and process improvements, participating on assigned customer and project teams to achieve common goals, while building integrated relationships with team members and internal and external customers.
The Administrator-Customer Supply Chain will manage all customer business requirements and expectations for Energizer (Order to Cash) through account management across assigned accounts. These responsibilities include order and deduction management and building strong relationships. In addition, working closely with sales and other internal colleagues to ensure core internal and external metrics are met.
In some cases, the Administrator-Customer Supply Chain role will work closely with our Supply Chain Analysts on CPFR/VMI accounts on projects and analysis in conjunction with customer requirements.
Enter orders using current software in accordance with departmental policy and procedures
Proactively Identifies, communicates and resolves order management issues
Analyze product availability based on lead-times to minimize negative impacts (open stock, promotional, and display activity)
Tracks order status through available reports to execute appropriate order management decisions
Identifies, communicates and resolves order management issues.
Maintain system tables and data elements to assure data integrity
Evaluates ordering trends to meet fill rates and arrival dates
Exercises independent discretion with decision-making to impact business goals and objectives
Identifies, analyzes and interprets both technical and business opportunities.
Analyzes product availability and communicates issues and recommendations to Supply Planners
Influences inventory optimization and identifies trends that improve growth and profitability
Leads improvement initiatives that deliver enhanced supply chain performance.
Analyzes supply chain performance in conjunction with customers’ systems/needs to improve the supply chain process
Tracks vendor performance and takes necessary action for improvement
Exhibits proficiency in all Customer Supply Chain Order-to-Cash (OTC) systems and processes
Builds integral relationships with internal colleagues and external customers
Effectively communicates scorecard metrics to drive continuous improvements
Support and execute M&A implementation
Required Skills and Experience
3-5 years Customer Service or related experience
ERP experience required, SAP order to cash experience strongly preferred
Strong interpersonal and business communication skills – both written and verbal
Strong results focus and goal achievement skills
Ability to work in a team environment
Strong organizational skills, with attention to detail and ability to prioritize workload
Excellent problem-solving skills and multi-tasking capabilities
MS Office proficiency
Preferred Skills and Experience
Bachelor’s degree in Supply Chain or related field
Superior problem-solving skills
English language skills required, second business-relevant language desirable
Ability to present ideas in business-friendly and user-friendly language
Working Relationships & Environment
Customers’ Replenishment personnel
Supply Chain Organization
Planning and Scheduling
Credit & Collections
Must have the ability to work across time zones and with minimal direct supervision
Willing to travel (as needed) – less than 5% in total
Come Join Us!
Energizer offers a competitive total rewards package which includes a range of health, wellness and retirement savings coverage, paid time off and holidays, and many opportunities to learn, develop and grow. At Energizer, you’ll have the opportunity to contribute and make an impact every single day.
Energizer is an equal opportunity employer, and we prohibit discrimination based on age, color, disability, marital or parental status, national origin, race, religion, sex, sexual orientation, gender identity or any other legally protected status in accordance with applicable federal, state and local laws.