Energizer Customer Supply Chain Manager ANZ in Sydney, Australia
This is Energizer
At Energizer Holdings, we are passionate about bringing our brands and products to the world better than anyone else. It’s our passion and drive that makes us proud stewards of iconic brands including AC/Pro, Armor All, Energizer, Rayovac and STP, part of our broad portfolio of products that millions of consumers know, trust, and rely on every day.
When you come to work here, you’ll quickly see that we love what we do, we care about each other, and we continuously learn and improve to meet the needs of our customers and consumers around the world.
We have talented colleagues around the world with varied skillsets, backgrounds and experiences, and we embrace this diversity because it’s a big part of what helps us deliver results to grow the company. Whatever your specialty, you'll find that excelling at Energizer provides opportunities to grow in ways you never expected.
The Customer Supply Chain Manager ANZ will lead the ANZ Customer Supply Chain teams for Energizer, to support the corporate vision of maximizing value to the consumer and providing outstanding service levels to our trading partners through effective order management, appropriate financial controls and efficient and responsive Supply Chain processes.Come join our team!
The Customer Supply Chain Manager ANZ will lead the ANZ Customer Supply Chain teams for Energizer, to support the corporate vision of maximizing value to the consumer and providing outstanding service levels to our trading partners through effective order management, appropriate financial controls and efficient and responsive Supply Chain processes.
The Customer Supply Chain Manager ANZ is accountable to the Senior Director/Director International Modern/Developing & Distributor for all Customer Services activities across ANZ market/region, including:
Order to Invoice process, including credit and debit notes
Customer response – enquires, order forms, track & trace
Managing costs within budget
Optimization of operations including leveraging shared service centres and third party providers
Driving sustained achievement of expected service levels
Representing Supply Chain in cross functional collaboration and engagement
Process simplification and standardization including driving Value to Serve initiatives in CSC
Participating in projects including deployment and operation of IT systems (EDI, SAP, Hybris)
Service level measures including CFR/VFR/LIFR and key customer OTIF/DIFOT
Cost management for CSC team
Achievement of VTS initiatives
On time completion of activation/promotion activities or customer/business projects
Timely customer response
Required Skills and Experience
Educated to University degree or equivalent in a numerate discipline
Proven track record of Management within Sales, Customer Service or Supply chain domains.
Multicultural awareness & sensitivity
Knowledge of FMCG/CPG/MT commercial trading practices
Strong customer service and cost optimization focus
Very good communicator (both written and verbal)
Able to hold self and others accountable – to take ownership of rapid change management
Results oriented – able to deliver results in the fast moving environment
Analytical and problem solving skills
Negotiation and influence skills
Cross-functional teamwork and leadership
Preferred Skills and Experience
Self- starter – able to work on own initiative
Ideally, experience should have been gained in a consumer product environment, in a large multi-national company or major retailer
Strong awareness of trends & innovations in Customer Supply Chain practices
Strong knowledge of Supply Chain and associated systems (e.g. SAP, EDI)
Fluency in English in addition to be able to speak one/two other European languages
Working Relationships & Environment
Reports to Senior Director / Direct International Modern Markets / Developing & Distributor markets
Participate in Supply Chain leadership team
Cross functional representative of supply chain to business functions
External collaboration with Customers, shared service centres and third party providers in logistics or Supply Chain functions
Internal collaboration : Sales Team, Finance & Controllership (including accounts receivable & customer and pricing master data management), Demand & Supply Planning , Marketing
An Offer to Grow On
Come join us!
Energizer offers a competitive total rewards package which includes a range of health, wellness and retirement savings coverage, paid time off and holidays, and many opportunities to learn, develop and grow. At Energizer, you’ll have the opportunity to contribute and make an impact every single day.
Energizer is an equal opportunity employer, and we prohibit discrimination based on age, color, disability, marital or parental status, national origin, race, religion, sex, sexual orientation, gender identity or any other legally protected status in accordance with applicable federal, state and local laws.